Introduction

About this Feature Guide

The Feature Guide is designed to serve as an overall reference describing the features of the Panasonic Advanced Hybrid System.
It explains what the Advanced Hybrid System can do, as well as how to obtain the most of its many features and facilities.
The Feature Guide is divided into the following sections:

Section 1, Call Handling Features

Describes the features of the Advanced Hybrid System related to making and receiving calls, and operating telephones.

Section 2, System Configuration and Administration Features

Describes the features that allow the Advanced Hybrid System to be configured and administered to suit the needs of its users.

Section 3, Programming Instructions

Serves as an overall system programming reference for the Advanced Hybrid System.

Section 4, Appendix

Provides tables that describe the resource capacity of the Advanced Hybrid System, as well as its different tones and ring tones.

Index

References Found in the Feature Guide

Installation Manual References

The Installation Manual provides instructions detailing the installation and maintenance of the PBX. Sections from the Installation Manual are listed throughout the Feature Guide for your reference.

Feature Guide References

Related sections of the Feature Guide are listed for your reference.

User Manual References

The User Manual describes how users can access commonly used PBX features and functions with their proprietary telephones (PTs), single line telephones (SLTs), and Direct Station Selection (DSS) Consoles. Sections from the User Manual are listed throughout the Feature Guide for your reference.

PT Programming References

Commonly used settings can be programmed using a display PT (rarrow.gif 2.3.2 PT Programming). These PT programming items are noted throughout the Feature Guide for your reference by title and programme number. The following is an example of a PT Programming reference:
"Idle extensions are automatically searched for according to a preprogrammed hunting type (rarrow.gif Hunting Type [101])."

Links to Other Pages and Manuals

If you are viewing this Feature Guide with a PC, certain items are linked to different sections of the Feature Guide and other Advanced Hybrid System manuals. Click on a link to jump to that section.
Linked items include:
Installation Manual References
Feature Guide References
User Manual References
PT Programming References

Notes

Certain PTs, features, and optional service cards are not available in some areas. Consult your certified Panasonic dealer for more information.
Every system programming setting can be accessed using a PC and the Panasonic KX-TE Maintenance Console software (rarrow.gif 2.3.1 PC Programming). For programming details, refer to the on-line help that is installed along with KX-TE Maintenance Console (rarrow.gif 3.2.1 Installing and Starting KX-TE Maintenance Console).
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Trademarks

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Celeron and Intel are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
All other trademarks identified herein are the property of their respective owners.

List of Abbreviations

A

AA
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Automated Attendant
APT
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Analogue Proprietary Telephone
ARS
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Automatic Route Selection

B

BGM
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Background Music
BSS
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Busy Station Signalling
BV
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Built-in Voice Message

C

COS
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Class of Service
CPC
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Calling Party Control

D

DIL
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Direct In Line
DISA
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Direct Inward System Access
DND
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Do Not Disturb
DRD
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Distinctive Ring Detection
DSS
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Direct Station Selection
DTMF
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Dual Tone Multi-Frequency

E

EFA
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External Feature Access

F

FWD
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Call Forwarding

G

G-CO
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Group-CO

I

IRNA
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Intercept Routing—No Answer

L

LCS
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Live Call Screening
LED
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Light Emitting Diode

O

O-CO
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Other-CO
OGM
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Outgoing Message

P

PF
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Programmable Feature
PSTN
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Public Switched Telephone Network
PT
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Proprietary Telephone

S

S-CO
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Single-CO
SLT
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Single Line Telephone
SMDR
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Station Message Detail Recording
SMS
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Short Message Service

T

TRS
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Toll Restriction
TAM
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Telephone Answering Machine

U

UCD
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Uniform Call Distribution

V

VM
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Voice Mail
VPS
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Voice Processing System

Feature Highlights

Built-in Voice Message (BV) (Optional voice message card required)
Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message area or the PBX's common message area (rarrow.gif 1.15.7 Built-in Voice Message (BV)).

Fixed Line SMS Terminal Support (Optional Caller ID card required)
The PBX can relay incoming calls from a Short Message Service (SMS) centre to specific single line telephones (SLTs) that support SMS. Fixed Line SMS is a service that allows text messages to be sent and received via Public Switched Telephone Network (PSTN) access. We recommend using SMS-enabled Panasonic SLTs (rarrow.gif 1.17.3 Fixed Line SMS Terminal Support).

Caller ID Display on SLT (Optional Caller ID card required)
The PBX can receive Caller ID information (telephone numbers and callers' names) from calls received on outside (CO) lines. This information can be shown on the displays of SLTs that support Caller ID as well as proprietary telephones (PTs) when receiving calls (rarrow.gif 1.16.1 Caller ID).

3-level Automated Attendant (AA)
3-level Automated Attendant (AA) service allows a caller to dial a single-digit number (Direct Inward System Access [DISA] AA number) following the guidance of 3-level DISA outgoing messages (OGMs), and be connected to the desired party automatically (rarrow.gif 1.15.6 Direct Inward System Access (DISA)).

PC Programming
System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance Console software as well as by using a PT (rarrow.gif 2.3.1 PC Programming).
The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the KX-TE Maintenance Console software (rarrow.gif 2.3.7 Firmware Upgrade).

Automatic Configuration for Outside (CO) Line Type
The dialling mode of connected outside (CO) lines is automatically configured the first time the PBX is accessed with a PC using the KX-TE Maintenance Console software, or after the PBX data has been cleared (rarrow.gif 2.3.5 Automatic Configuration for Outside (CO) Line Type).

Advanced Hybrid System
This PBX supports the connection of PTs, Direct Station Selection (DSS) Consoles, and single line devices such as SLTs, fax machines, wireless telephones, and data terminals.

In this manual, "proprietary telephone" ("PT") means an analogue proprietary telephone (APT).